Starbet65 Privacy Policy for Pakistani Players

Starbet65 takes the privacy of its users seriously. This Privacy Policy describes how we collect, use, store and share personal information when you register for and use the Starbet65 platform, including when you place Sports Betting wagers, play Live Casino games, participate in Bingo rooms, make deposits or request withdrawals in PKR.

This policy should be read alongside our Terms and Conditions. Together, these two documents form the full agreement between Starbet65 and registered users regarding the operation of your account and how your personal information is handled.

We have written this policy in plain Pakistan English so that it is straightforward to understand. If you have any questions after reading it, the Starbet65 support team is available to clarify any point before you register.

Starbet65 collects personal data through two main channels: information you provide directly when registering or using the platform, and information collected automatically as you interact with the platform.

Information you provide directly:

• Full name and date of birth (required at registration for age verification)
• Pakistani mobile number and email address
• Payment method details — for example, your JazzCash or Easypaisa account number, Raast ID or bank account details used for deposits and withdrawals in PKR
• Identity documents submitted during account verification, such as a CNIC copy
• Communications you send to our support team, including chat transcripts and email correspondence
• Responsible Gaming preferences, including any deposit limits or self-exclusion requests you submit

Information collected automatically:

• IP address and approximate geographic location at the time of login and transactions
• Device type, operating system and browser version
• Session data, including pages visited, time spent on each section and game activity logs
• Transaction history, including deposits, withdrawals, bet amounts and game outcomes
• Cookie and session token data (see Section 5 for full cookie details)

Every piece of data Starbet65 collects has a specific purpose. We do not collect data speculatively or for any purpose unrelated to operating your account and keeping the platform secure. The main reasons we collect and use personal data are:

• Account creation and management: To register your account, verify your identity and age, and maintain accurate records linked to your account.
• Processing deposits and withdrawals: To facilitate PKR transactions via JazzCash, Easypaisa, Raast, bank transfer and other supported methods. Payment data is required by our payment processors to complete transactions.
• Fraud prevention and security: To detect unusual activity, prevent account takeover, identify bonus abuse and flag suspicious transactions. IP and device data help us identify logins that do not match your usual pattern.
• Customer support: To respond to your queries, resolve disputes, process refund requests and follow up on account issues. Support communications are retained for a limited period for quality and dispute resolution purposes.
• Responsible Gaming: To monitor gaming patterns and, where necessary, proactively offer responsible gaming tools to players who may be showing signs of problematic use. Visit our Responsible Gaming page for more detail.
• Platform improvement: Aggregated, anonymised usage data helps us understand which features are popular, where technical problems occur and how to improve the overall platform experience for Pakistani players.
• Promotional communications (with consent only): If you have opted in, we may send you information about new promotions, Sports Betting markets for upcoming PSL and T20 matches, or new Live Casino and Bingo rooms via SMS or email. You can opt out at any time.

Given that all Starbet65 transactions are processed in PKR and rely on mobile wallet and banking services familiar to Pakistani users — including JazzCash, Easypaisa, Raast and standard bank transfers — we handle payment data with particular care.

When you make a deposit or request a withdrawal, the payment details you provide are transmitted directly to the relevant payment processor using encrypted connections. Starbet65 does not store full bank account numbers, complete card numbers or mobile wallet PINs on its own servers. We retain only the reference information needed to match a transaction to your account — for example, the last four digits of a card or the registered mobile number linked to a JazzCash wallet.

• Payment data is never visible to Starbet65 customer support agents in full. Agents can see transaction status and reference codes only.
• Withdrawal requests are processed only to payment methods verified as belonging to you. Third-party withdrawal requests are not permitted.
• All payment data in transit between your device, our servers and payment processors is protected by SSL/TLS encryption.

Starbet65 uses cookies and similar technologies to keep the platform running smoothly and to understand how players interact with it. A cookie is a small text file stored on your device when you visit our platform. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session tokens that keep you logged in and security cookies that protect against cross-site attacks. You cannot opt out of essential cookies without disabling platform functionality entirely.
• Preference cookies: Remember your settings, such as your preferred language variant or display preferences within the platform. These expire after your session or after a set period.
• Analytics cookies: Help us understand which pages and features are most used, where errors occur and how navigation flows work. Analytics data is aggregated and anonymised — it cannot be used to identify individual players.

Starbet65 does not use third-party advertising or tracking cookies that follow your browsing activity outside of the starbet65.pro domain. You can manage cookie preferences in your browser settings. Clearing cookies will log you out of your current session and may reset your stored preferences.

To operate the Starbet65 platform effectively for Pakistani players, we work with a small number of carefully selected third-party partners. Each partner receives only the minimum data necessary to perform their specific function and is contractually required to protect that data in line with this Privacy Policy.

Our current categories of third-party data partners include:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer providers and card payment processors. These partners receive only the transaction data required to complete or reverse a payment.
• Identity verification providers: Used during account verification to confirm the authenticity of identity documents such as CNIC copies. Verification data is processed and then stored only as a verification status flag within your account record.
• Live Casino and game providers: Third-party game studios providing streamed Live Casino content, Slots and Bingo rooms. Your account username and session token are shared with game providers during active sessions. Full identity data is not shared.
• Platform analytics providers: Receive anonymised, aggregated usage data only. No personally identifiable information is included in analytics data.

Starbet65 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any obligations that may require us to retain certain records for longer periods.

• Active account data: Retained for the full duration of your account being open and active on the platform.
• Transaction records: Financial transaction records — including deposits, withdrawals and betting history — are retained for a minimum period after the relevant transaction date for anti-fraud and dispute resolution purposes.
• Support communications: Chat and email correspondence with the support team is retained for a limited period, typically not exceeding 24 months, unless a formal dispute requires longer retention.
• Closed account data: When an account is voluntarily closed, personal data is anonymised or deleted within a reasonable period, except for transaction records that must be retained for the minimum statutory period.
• Self-exclusion records: Where a player has self-excluded, a minimal record is retained for the duration of the exclusion period to prevent re-registration.

Once the applicable retention period has passed, data is securely deleted or anonymised so that it can no longer be associated with any individual account holder.

As a Starbet65 user, you have the following rights over your personal data. To exercise any of these rights, contact the Starbet65 support team with your account details and the specific request.

Starbet65 is strictly an adult platform. Users must be 18 years of age or older to register and use any part of the platform, including Sports Betting, Live Casino, Bingo and all other games. We do not knowingly collect personal data from anyone under the age of 18.

If we discover that an account has been created by someone under the age of 18, the account will be closed immediately, all associated balances will be returned to the registered payment method where possible, and all personal data associated with the account will be deleted without retention.

If you believe that a minor has registered on the Starbet65 platform, please contact support immediately so the account can be reviewed and closed without delay. Protecting under-18s from access to gambling content is a priority for Starbet65 and we take all reports of underage access seriously.

Starbet65 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss or disclosure. These include:

• SSL/TLS encryption on all data transfers between your device and our servers
• Encryption of sensitive personal data fields stored in our databases
• Access controls ensuring that staff can only access the data necessary for their specific role — full identity documents are not routinely accessible to support agents
• Monitoring systems that detect and flag unusual login patterns, such as logins from unexpected IP addresses or devices
• Regular security reviews of platform infrastructure and third-party integrations
• Two-factor authentication options for account login to reduce risk of account takeover

While Starbet65 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify affected users as quickly as practicable and take immediate steps to contain and remediate the incident.

Starbet65 may update this Privacy Policy from time to time to reflect changes in platform features, data processing practices or applicable standards. Where changes are material — for example, changes to how payment data is handled or the introduction of new data-sharing arrangements — we will notify registered users via the contact details on their account before the changes take effect.

Minor clarifications or corrections may be made without prior notice. The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We recommend revisiting this page periodically, particularly if you are making a large deposit or withdrawal or updating your payment method details.

Continued use of the platform after an updated Privacy Policy has taken effect constitutes acceptance of the updated policy. If you do not agree to a revised policy, you should close your account before the effective date of the changes.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how your personal data is being handled, please get in touch with the Starbet65 support team.

You can reach us at the email address listed in the footer of this page. When submitting a data rights request, please include your registered account username and a brief description of your request so we can handle it efficiently.

For concerns specifically related to responsible gaming and account self-exclusion, please visit our dedicated Responsible Gaming page where self-exclusion and limit-setting tools are explained in full. For general platform questions and game rules, the FAQ page covers the most common topics.